[About] PAYMENT METHODS

PAYMENT METHODS FOR INDONESIAN CUSTOMER

Kami menerima pembayaran melalui:
Bank Transfer (Bank Mandiri dan BCA) - Nomor Rekening akan diinfo pada konfirmasi detail order yang akan Anda terima setelah melakukan pemesanan.

FAQ
Q: Bisa bayar pakai pulsa?
A: Maaf tidak bisa.

Q: Bisa bayar setelah barang dikirim?
A: Maaf, sebelum dibayar lunas, barang tidak bisa dikirim.

Q: Kalau tidak punya atm atau rekening di bank bagaimana?
A: Anda bisa membawa uang cash sebesar total belanja Anda ke Bank Mandiri atau BCA. Pergilah ke teller dan kirimkan uang ke nomor rekening yang telah kami infokan.

Q: Apa saya harus melakukan konfirmasi seteah melakukan pembayaran?
A: Anda harus mengkonfirmasi pembayaran Anda, jika kami tidak tahu bahwa Anda telah melakukan pembayaran, pesanan Anda tidak akan diproses. Lakukan konfirmasi dengan cara:
Isi form konfirmasi di PAYMENT CONFIRMATION, atau hubungi:
Customer Service:
+62-878-387-800-75 (SMS/WA/Line)
52AD4DBD (BBM)
www.extaliahobbies.com

PLEASE READ OUR TERMS OF USE AND FAQ  


PAYMENT METHODS FOR CUSTOMER OVERSEAS (outside Indonesia)

We accept payment through:
  • PAYPAL (VISA, Master Cards, etc)
  • MONEYGRAM
  • WESTERN UNION
  • BANK TRANSFER (Bank Mandiri and Bank Central Asia)
Detail Information where to send the payment will be informed with Confirmation E-mail after submitting your Order.
TUTORIAL HOW TO TRANSFER MONEY USING WESTERN UNION, MONEYGRAM, PAYPAL & BANK TRANSFER

WESTERN UNION


How To Send Money at an Agent
WHAT YOU NEED:
  • Your receiver's location
  • Identification
  • Cash

1. Visit a Western Union Agent Location
Use our online Agent locator to find a location near you.

2. Complete Form
Name of person you’re sending money to
Amount
City and country where money will be picked up

3. Present ID and Payment to the Agent Clerk
Your completed form
Your government-issued ID (where applicable)
Payment including fees

NOTE:
- You have to convert the total amount from USD to IDR since Western Union only accept payment based on the local currency
- Please check the rates carefully or you can ask us for the current rates currency
- It has to be "FULL AMOUNT" payment

More info please visit here:
Western Union



MONEYGRAM


How to Send Money

Sending money with MoneyGram is easy, affordable, and fast. See below for step-by-step instructions to help guide you through the process.

1. Send Money Online

Sending money online is fast and easy, even if it's your first time

- Enter the amount you want to send and where you want to send it.
- You will also be asked to provide the recipient's name.
- When processing is complete, we will send you a Reference Number to share with your recipient.
- Your recipient can pick up the money at a MoneyGram Location

2. Send Money from a MoneyGram Location

Find a MoneyGram Location

- Visit your MoneyGram location.
- Remember to bring some person identification* with you.
- Present your MoneyGram Rewards card to the agent or complete a simple Send Form and hand the form to the MoneyGram agent along with the money you want to send and the transfer fee†. You may also include a free 10-word message on the form.
- You will be given a Reference Number.
- Contact the person to whom you're sending the money, and give the receiver the Reference Number.
- In just 10 minutes** the money will be ready to collect.

NOTE:
- You have to convert the total amount from USD to IDR since Moneygram only accept payment based on the local currency
- Please check the rates carefully or you can ask us for the current rates currency
- It has to be "FULL AMOUNT" payment

More info please visit here:
Moneygram


PAYPAL
With PayPal, you can send money to anyone with an email address.

Here’s how to send money:
1.Log in to your PayPal account.
2.Click Send Money.
3.Enter the recipient’s email address and the amount you want to send.
4.Select Purchase or Personal Payment (RECOMMENDED), then choose the reason for the payment.
5.Click Continue.
6.Review the amount, the payment method, and shipping address.
7.Add a message (if you want to), then click Send Money.

NOTE:
Please send using "PERSONAL PAYMENT"
Don't forget to pick the "I will pay the fee" box before you complete the transaction.

Please read CAREFULLY this TERMS and CONDITION
If you're payment isn't complete (full amount) we'll charge you again for the rest of the payment :)

More info please visit here:
Paypal


BANK TRANSFER


You can also send the money to our bank accounts.

1. Visit your local bank
2. Complete the form to transfer the money
3. You have to convert the total amount from USD to IDR (Please check the rates carefully or you can ask us for the current rates currency)
4. Don't forget to put the Swift Code on the form (we'll give you the account number & Swift Code by email). Please wait for the total payment confirmation

NOTE:
- It has to be "FULL AMOUNT" payment

PLEASE READ OUR TERMS OF USE AND FAQ

FAQ

Q: What are your accepted payment methods?
A: We accept Bank Transfer, Credit Cards (via Paypal), Western Union. For more details of the payment methods, please visit this PAGE.

Q: Is my credit card information safe?
A: Yes. All credit card transactions are proccessed via a reliable third-party payment system. Your information is never stored on EXBI's servers.

Q:Can I pay in installments?
A:No, all payments must be paid in full.

Q:When will I be charged for pre-order products?
A:Pre-order products are charged immediately upon checkout.

Q: Do I need to pay any additional import duties, VAT, customs taxes, or local handling fees?
A: Depending on your country’s customs laws, you may be required to pay a tax before obtaining your package. In some areas, such as the United Kingdom and France, the local postal service may charge an extra handling fee for processing packages affected by customs taxes. Customs taxes and any possible handling fees are not included in the Grand Total of your order. EXBI neither requests nor receives this money and is unable to control the amount.

Q: Can I pay via bank transfer?
A: Yes. We can accept payments from any bank that is capable of making a transfer in US dollars and Indonesian Rupiah.


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